“Happy clients lead to Happy customers,” Customers are undoubtedly the heartbeat of a business, but employees are equally important.
Employee satisfaction surveys bridge the gap between organizational goals and employee needs and enhance the overall employee experience. These feedback and analytical tools offer valuable insights into how employees feel about the workplace. Thus, it allows companies to improve morale, productivity, and retention.
Let’s give your employees a voice in 2025 and explore the top employee satisfaction survey software!
What’s the Secret to Happier Teams? Employee Satisfaction Surveys!
The employee satisfaction survey is a questionnaire that allows the employer to find out what his employees think about the company, their roles, workplace, and overall company culture. It is a key metric to gauge your company's overall health and retain top talent.
Employee satisfaction surveys provide companies the visibility to understand their employees and workplace. They can discover pain points, celebrate milestones, and build strategies that align with employee needs and organizational objectives.
The following are some common types of employee satisfaction surveys:
Employees are 4.6 times more likely to give their best work when they believe their opinions are valued. According to Gallup's study on employee engagement, businesses with highly engaged employees are 21% higher in revenue. They also have 17% higher productivity than companies with a disengaged workforce. Disengaged employees cost U.S. companies $450 billion to $550 billion annually in lost productivity.
These statistics show that investing in employee satisfaction is a business strategy that pays off!
Top 9 software for employee engagement survey
These tools offer unique strengths, so whether you're a small business or a large enterprise, you can find the best fit for your needs.
1. Theysaid
Theysaid is perfect for organizations looking for an all-in-one survey tool that simplifies the feedback process and provides detailed survey insights. As the first AI conversational platform, it converts data into comprehensive, actionable insights.
Key features:
- Have a user-friendly interface for easy participation.
- Identify trends and patterns in employee responses in real-time.
- Create customized questions based on employee roles and past feedback.
- Flag potential problem spots with recommendations for HR teams.
- Encourage open and honest communication through its conversational feature.
- Improve employee retention rate by identifying pain points early.
Best for: All types of businesses
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2. Qualtrics
Qualtrics is renowned for its user-friendly interface and advanced reporting features. It has a lot of build question types and supports various survey distribution methods, making it an effective tool for data collection and analysis.
Key features:
- Provide meaningful qualitative feedback.
- Extensive survey design options.
- Data security ensures compliance with role-based permissions.
- Real-time reporting dashboards.
- Advanced customization with 100+ question types.
- Integrates with various tools, such as CRM, ERP, and HR systems.
Best for: Large enterprises and employee programs
3. Culture Amp
Culture Amp helps HR teams understand employee sentiments through real-time analytics, heat maps, and benchmarks. It is designed to enhance the workplace, boost team morale, and retain top talent, making it a favorite tool for HR professionals.
Key Features:
- Pre-made templates of employee satisfaction survey questions.
- Analytics/Insights for HR Professionals.
- Smooth integration with workplace tools.
- Anonymous feedback options.
- Action planning tools to address feedback.
Best for: Medium size to large organizations
4. TrackStar
Trackstar is a human resource tool that is used to elevate employee performance, engage, and identify areas of improvement, which helps foster a better workplace culture
Key Features:
- Simple survey setup with predefined questions.
- Feedback tracking for continuous improvement.
- Integration with HR software.
- Real-time alerts for critical feedback.
- Employee sentiment tracking over time.
Best for: Organizations looking for a straightforward employee satisfaction survey tool
5. SurveySparrow
SurveySparrow is an online survey platform that helps businesses develop engaging employee surveys and collect feedback to boost employee engagement and satisfaction.
Key features
- NPS (Net Promoter Score) tracking.
- Integration with tools like HubSpot and Google Sheets.
- Plan and chart a course of action for improvement.
- Provide insights using the reporting module.
- User-friendly survey platform
Best for: Both small and large organizations.
6. PerformYard
PerformYard is employee performance management and employee engagement software used to build a culture of productivity in organizations.
Key features :
- Performance and engagement survey integration.
- Customizable questions for specific team needs.
- Data visualization for easy understanding.
- Feedback tracking over time.
- Goal-setting tools.
Best for: Organizations focused on goal alignment.
7. Officevibe
It is the most straightforward tool for measuring employee satisfaction and gathering insights on what can be done to improve the workplace. Officevibe mixes surveys with recommendations for managers to help boost engagement.
Key Features:
- Provide solution-driven data.
- Creates weekly pulse surveys.
- Feedback-based suggestions for managers.
- Gamification features for employee engagement.
Beal for: Teams looking for consistent feedback.
8. Question pro
Question Pro can measure employee satisfaction, identify areas of improvement, and track employee engagement over time. It is famous for conducting large-scale surveys and delivering actionable insights to businesses.
Key features
- Provide robust analytic tools.
- Undertake cross-team evaluations.
- Generate customized resorts tailored to needs.
- Monitor responses and track performance in real-time.
- Seamlessly integrated with other tools.
- Allow surveys to be created in multiple languages.
Best for: Businesses and institutions seeking deep insights
9. Connecteam
Connecteam goes beyond surveys, offering a complete team management and engagement solution.
Key Features:
- All-in-one platform for surveys, communication, and task management.
- Employee feedback forms integrate with workflows.
- Customizable survey templates.
- Instant notifications for new responses.
- Easy mobile app access.
Best For: Small to medium-sized businesses
Related read: Survey Questions for Employee Satisfaction: Boost Engagement Today
How to Create an Employee Satisfaction Survey?
A well-designed employee satisfaction survey collects information that drives meaningful change. So, here’s how to create a survey that gets you actionable insights:
Set Goals: First, try to identify the purpose of the survey. Whether you want to measure overall satisfaction, discover pain points, or assess specific workplace initiatives?
Choose Your Format: You can opt for open-ended questions, multiple-choice answers, or ratings on a scale (e.g., 1 to 5). However, generally, a combination of these formats gives a holistic perspective.
Create Relevant Questions: Ask questions that cover important aspects, including job satisfaction, management support, career development opportunities, and work-life balance. So, examples include:
- How do you rate your current work environment?
- Are your contributions appreciated?
- Are you being challenged enough for career opportunities?
Design to be Anonymous: Confidentiality must be maintained to ensure the integrity of stakeholders' responses. Therefore, use platforms that promote anonymity.
Pilot the Survey: Run the survey by a small group of employees to help find and fix any problems.
Communicate Purpose and Benefits: Explain to employees what the survey aims to accomplish. And how their feedback will be utilized to improve the workplace.
Analyze and Take Action: Use employee satisfaction survey software to evaluate responses and create targeted action plans. Regularly share results with the team because transparency yields trust.
What to Look for While Choosing Employee Engagement Software
Choose AI-Powered Survey Tools – Here’s Why
AI automates the survey process by highlighting gaps or missing feedback, ensuring that key subject areas are adequately covered. For example, some solutions predict employee churn risk based on response patterns. This allows HR teams to intervene proactively. Moreover, AI is making workplaces more inclusive by providing multilingual support and tapping into diversity.
So, with the help of AI-powered tools like Theysaid, organizations can convert response data to impactful strategies and, thus, build a more engaged and happy workforce.
AI-powered survey platforms like TheySaid offer advanced features to enhance feedback and insights.
AI-Powered Insights: Uses Natural Language Processing (NLP) to examine open-ended responses for essential themes and sentiments. Sentiment analysis determines if responses are neutral, negative, or positive.
Anonymity and Confidentiality: Provides privacy to promote honest, unbiased responses.
Customizable surveys: Surveys can be tailored to workplace culture or engagement topics.
Real-time analytics: Provides immediate visual information via graphs and dashboards that are simple to understand.
Privacy Compliance: Guarantees that employee data is handled securely and by privacy legislation.
Integration: Provides a smooth experience by connecting with other HR solutions.
Steps to Get Started with TheySaid
- Enter Your URL: Let AI learn about your organization to create tailored surveys.
- Design Your Survey: Use AI to create an NPS, CSAT, or custom engagement survey.
- Distribute the Survey: Reach your audience via email, Slack, or in-app chat.
- Analyze and Act: Use advanced AI analytics to understand feedback and implement changes.
FAQs
What is employee satisfaction survey software?
Employee satisfaction survey software helps gauge the workplace's sentiment to understand areas of improvement for a positive workplace. It allows HR teams to base their decisions on data.
What are some good questions for employee satisfaction surveys?
Following are some examples of great questions:
- Do you enjoy the job you’re currently doing?
- Do you feel supported by your manager?
- How satisfied are you with your company benefits?
How is AI enhancing survey experiences?
AI assesses data fast, offering real-time analysis and spotting patterns that would usually be skipped through manual review. Besides, it can also customize surveys for greater relevance.
