Current Issues

Vol 1: Rise of the Strategic CCO

Learn how to increase the prominence of Customer Success at the executive level.

Vol 2: Customer-Led Growth

Explore the teams, systems and executive skills a Customer Success function needs to lead a Customer-Led Growth model.

Vol 3: Product Market Fit

Understand the impact Customer Success can have if it owns Product-Market Fit for its company.

TESTIMONIALS

Here's what TheySaid

"Today the Metric investors care about most is net retention. This issue of the 2.0 magazine is an important read ti understand how the Customer Success teams in the near future will need to level up their capabilities."

Mackey Craven

Partner at Openview

“The CCO community needs more valuable channels to share insights and best practices. This publication is a must-read for CS leaders to stay connected on rising trends and innovative solutions.”

Mary Poppen

Chief Customer Officer, Glint at Linkedin

"This magazine covers everything a CCO should consider now: NDR, CSOps, and more. It gives us practical advice and tools that we can implement in real-time. This will definitely become my bible in 2022 and should also be yours."

Maranda Dziekonkski

CCO at Swiftly

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