Lihong - Co-founder at TheySaid

Lihong

Co-founder at TheySaid
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Lihong Hicken is a serial entrepreneur with three successful exits. She writes about AI, customer insights, and her inspiring journey from a humble village in China to becoming a tech entrepreneur. Lihong is the cofounder and CEO of TheySaid, the world's first AI-powered survey platform. She is passionate about transforming how businesses gather and act on feedback.

Lihong

articles

Online Polling Enhances Classroom Participation
Tips
How Online Polling Enhances Classroom Participation
How Online Polling Enhances Classroom Participation
by
Lihong
|
Jan 14, 2025
Why Online Medical Surveys Are Changing Healthcare Feedback
Tips
Why Online Medical Surveys Are Changing Healthcare Feedback
Why Online Medical Surveys Are Changing Healthcare Feedback
by
Chris
|
Jan 14, 2025
Organization
The Role of AI in Enhancing Survey Experiences
The Role of AI in Enhancing Survey Experiences
by
Chris
|
Aug 9, 2024
Top 5 Free Survey Tools (+ the Power Conversational Surveys)
Top 5 Free Survey Tools (+ the Power Conversational Surveys)
by
Chris
|
Jul 1, 2024
Design
I’m sorry, but “lack of adoption” & “lost champion” aren’t reasons for customer churn
I’m sorry, but “lack of adoption” & “lost champion” aren’t reasons for customer churn
by
Chris
|
May 23, 2024
Organization
Reframing the Growth Equation with CQLs
Reframing the Growth Equation with CQLs
by
Chris
|
May 22, 2024
Tips
How B2B Subscription Businesses are Adapting to the SaaS Slow Down with Randy Wootton
How B2B Subscription Businesses are Adapting to the SaaS Slow Down with Randy Wootton
by
Chris
|
Mar 22, 2024
Development
Now that NDR is a Top SaaS Metric Your Budgeting Narrative Must Change
Now that NDR is a Top SaaS Metric Your Budgeting Narrative Must Change
by
Chris
|
Mar 19, 2024
The Principles of a Remarkable Customer Experience: A Chief People Officer Turned CCO’s Perspective
The Principles of a Remarkable Customer Experience: A Chief People Officer Turned CCO’s Perspective
by
|
Mar 13, 2024
How CS Becomes MVP of the Executive Team
How CS Becomes MVP of the Executive Team
by
|
Feb 29, 2024
Career Pathing for CSMs | TheySaid
Career Pathing for CSMs | TheySaid
by
|
Feb 28, 2024
Aligning Strategy and Incentives for Growth and Retention with Alastair Woolcock
Aligning Strategy and Incentives for Growth and Retention with Alastair Woolcock
by
|
Feb 28, 2024

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