TheySaid Blog

Browse our blog for tips, insights, and stories on simplifying work and making a difference at your organization

Why Online Medical Surveys Are Changing Healthcare Feedback

Chris

Jan 14, 2025

How to Conduct an Online Client Satisfaction Survey Effectively

Chris

Jan 14, 2025

The Ultimate Guide to Post Event Survey

Lihong

Jan 15, 2025

Steps to Creating a Good Survey | Effective Survey Tips

Lihong

Jan 15, 2025

The CCO’s Guide to Scaling Customer Success

May 18, 2020

COVID-19 Causing Sales to Oversell? It’s the Success Leader’s Problem to Fix

May 12, 2020

Who Should Own Renewals and Upsells: Sales or Customer Success?

May 11, 2020

Advice for Quickly Advancing in Customer Success, From One of the Valley's Rising Stars

May 5, 2020

The Customer Success workflow: Too much noise, not enough insight

Apr 28, 2020

We'll be working remote for another 6+ months. Time for a 1:1 tune-up.

Apr 20, 2020

CSMs: Considering a horizontal move to progress your career? Read this first.

Apr 13, 2020

[Podcast] Common mistakes in early-stage fundraising

Mar 27, 2020

Day 1: Product idea. Day 2: Core values

Mar 23, 2020

[Podcast] Setting up a customer health score that means something

Mar 20, 2020

[Podcast] Product usage is a vanity metric

Mar 17, 2020